Support & Annual Maintenance Contracts

Kew Solutions provide premium IT Managed Services through Annual Maintenance Contracts, IT AMC. We ensure that your business has the support it needs, when it’s needed, covered by SLA’s at a fixed monthly price.

The technology you use to operate, communicate, and deliver your services are vital to your business success. Our customized IT annual maintenance contracts give you the peace of mind that you have a dedicated team of professional, experienced, and certified engineers monitoring your systems 24/7, safeguarding your data and ensuring your staff is as productive as possible.

IT Support through Annual Maintenance Contract in Dubai & UAE

Kew Solutions will become your partner of choice, we constantly monitor and maintain your systems and the ever-changing technology/products that are available.

We become your in-house IT team without the expense of employing your own staff and relying on a single person’s knowledge or ability. As part of the AMC (annual maintenance contract), our staff will evaluate how your business operates and utilizes its current technology suggesting new more productive processes to complete the same tasks quicker. Often it is not about purchasing new software or hardware, it’s about maximizing the technology you already have.

IT AMC Services by Kew Solutions

Kew Solutions annual maintenance contracts enable our team to actively monitor your computers, servers and networks 24 hours a day. Often we can spot problems before they cause you downtime, allowing us to highlight issues before they happen; saving you time and money. All computers in your office will have our management software installed, providing the Kew Solutions team a secure and encrypted connection to your systems. This will allow us to support your systems quickly and efficiently but also to proactively monitor your network, implement monthly system updates and reviews, on-going maintenance, updates and upgrades.

Some of the services covered under the AMC:

• Server, desktop, laptop, Windows and Mac remote and onsite support
• Hardware and software remote and onsite support
• Unlimited help desk access with professional, certified engineers
• 24/7 monitoring and management of systems
• Email security and management
• Security Audit
• Hardware inventory/management
• System security backup and management
• Network/wireless security and management
• Antivirus security and management
• Telephone PBX management
• Document management and security
• Office 365 security, deployment, and management
• Remote access deployment and management
• Regular preventative and scheduled maintenance
• Annual maintenance contract for computers & servers
• Annual maintenance contract for IT services

Our team at Kew Solutions is passionate about the services and IT solutions we provide and promises to provide this vital service to our clients on time and with dedication.