SIRA-certified CCTV, properly done.

CCTV that passes inspection and keeps working

Dubai's Security Industry Regulatory Agency (SIRA) sets the rules for CCTV: where cameras go, what they record, how long footage is kept and who signs it off. Kew designs and installs systems that meet those rules first time, handles the approvals, and maintains the system so it is still compliant a year later.

We work on offices, hotels and restaurants, retail, warehouses and logistics, clinics, and residential buildings managed by landlords or owners' associations.

What we do

Design and installation. IP cameras with NVR and video management, camera positions, coverage, recording, networking and power specified for the site, then installed and configured. From a single reception camera to a multi-building estate.

SIRA approvals and certification. Drawings, submissions, inspections and the certificate itself. We have done it enough times to know what fails.

Maintenance. Scheduled checks, firmware, storage health, repairs and the records an inspector will ask to see.

Upgrades. Bringing an existing system up to current SIRA requirements or extending it as the premises change.

Typical sites

Buildings, retail, hospitality, warehouses, schools and villas.

Our six-step process

1. Consultation and site survey. Your security needs, the layout, the risks and the regulatory category the premises fall into.
2. Design and planning. A system designed for the site, with a drawing set ready for submission.
3. SIRA approval. We prepare and submit on your behalf and deal with the questions that come back.
4. Installation and configuration. Installed to the approved design, configured for retention, access and alerts.
5. SIRA certification. Inspection arranged, certificate obtained, documentation handed over.
6. Support and maintenance. Ongoing cover under a Kew agreement, with the applicable service period and notice or exit conditions set out in the agreement.

A SIRA-licensed integrator

Kew Solutions is a SIRA-licensed security integrator (Gulf Business Associates FZ LLC, SIRA licence no. 30994), licensed for security equipment installation, maintenance and trading. That means we can prepare and submit your documentation, arrange inspections, and obtain the certificates your building or licence renewal depends on: the VideoGuard connectivity certificate, the VideoGuard signal verification certificate and the security plan certificate.

VideoGuard and eGuard

SIRA requires commercial premises to connect their CCTV system to its central monitoring network through a VideoGuard (eGuard) device: a hardware bridge that reports system health, camera feeds, storage integrity and network status to SIRA in real time, flags offline components, storage failures or tampering, and is a prerequisite for passing the final security audit and obtaining the No Objection Certificate needed for building completion and trade licence renewal. Units are sized to the premises (4, 8 or 14 ports). Kew supplies, configures and processes the VideoGuard connection as part of every installation it certifies.

Do you need a video management system?

SIRA mandates a dedicated VMS for installations with 64 or more cameras or four or more recording devices. Smaller sites can run on SIRA-approved NVRs with encryption and tamper protection. Where a VMS or certified recorder is required it must be on SIRA's certified devices list, record and stream at Full HD or better with 20% storage headroom, keep tamper-resistant audit logs of access, configuration and exports, and interface with the VideoGuard unit. We specify the right tier for the site and handle the certification.

Documentation and changes after handover

The security plan certificate must be updated when changes to the premises affect the security system. If you are changing the layout, adding rooms or altering coverage, speak to the projects team before work starts so the drawings and approval requirements can be reviewed.

Keep approved drawings and installation certificates with your controlled site records. They contain security information and should be shared only with authorised people, not published as website downloads.

Cameras and systems

Camera types. Dome cameras for discreet indoor coverage; bullet cameras for outdoor and long-range views; PTZ (pan, tilt, zoom) for large areas; IP cameras throughout for resolution and remote viewing.

Brands. Hikvision, Dahua, Ubiquiti, Pelco and Samsung.

Before you brief us

Useful reading: Understanding SIRA regulations for CCTV in Dubai, VideoGuard, eGuard and the certificates explained and Types of CCTV cameras for business.